NARA Webinars

NARA provides its members and the general public access to webinars covering topics in human care regulation.

April 24, 2024 Webinar

Licensing Workload Assessment

The Licensing Workload Assessment webinar will provide an overview of the tool developed by NARA to help agencies calculate their workload. The NARA Best Practices for Human Care Regulations includes Standard 2.1.4 and encourages agencies to conduct licensing workload assessments at least every five years to meet the standard. Each organization should set effective workload standards through a systematic examination of how key workload variables drive staffing needs. This tool helps agencies meet this standard. Through the use of historical data to identify types of programs, types of activities, and time to conduct each activity, agencies can calculate the appropriate number of FTE (full time equivalent) positions needed to adequately staff regulatory programs. The Licensing Workload Assessment Executive Summary is posted on the NARA website, which highlights the key areas of the assessment. This webinar will walk through each step of the assessment to explain how to conduct the workload assessment. 

Our Presenters for this session:

Tara Lynne OrlowskiAssociate Director of Early Childhood Programs for the
Florida Center for Interactive Media at Florida State University

Tara Lynne Orlowski has an Ed.D in Special Education, with a dissertation concentrating on early childhood professional development and a M.Ed. in Early Childhood Education. With over twenty years of experience, Dr. Orlowski has served in a variety of roles related to childcare regulation, including several years working for the state program office working on policy development and training. She also has experience working directly with children and families. Dr. Orlowski has been working as an instructional designer for over ten years, manages the instructional development unit, and oversees several projects related to training for both practitioners and regulatory staff at Florida Center for Interactive Media at Florida State University.

Dr. Orlowski serves as the Acting Board Chair for the Early Learning Coalition of the Big Bend, which is not-for-profit organization that provides services to families, children, and childcare providers in seven Florida counties. Dr. Orlowski served as the President for the National Association for Regulatory Administration (NARA) between 2015 – 2020. NARA is the professional organization serving child welfare, childcare, and adult care regulatory personnel and agencies. She has served as a Commissioner for the International Association for Continuing Education and Training (IACET) from 2014 – 2020 and on their Council for Standards Development from 2005 to 2019. 

Dr. Orlowski has worked in higher education from 2003 to 2023, teaching credit and non-credit courses for five institutions in Florida at the undergraduate and vocational level. She has facilitated over fifty sessions at national, state, and local conferences as well as webinars.


Deborah RussoPMP, Florida Department of Children & Families, Retired

Deborah Russo is an active member, Past-President and multi-year board member of NARA; and currently a consultant working on credential training, internal practices and the licensing study. Ms. Russo holds a Bachelor of Arts degree from the University of Miami majoring in Speech Pathology (special needs) and Education. Ms. Russo is also a certified Project Management Professional (PMP®) and worked on the development of the national Model Family Foster Home Licensing Standards; revisions to NARA’s Best Practices Guide; is co-author of some of NARA’s white papers as well as a curriculum subject matter expert.

Ms. Russo retired from the Florida Department of Children & Families after 35 years with over twenty years of experience in the regulatory arena. Her duties required extensive knowledge in rule development, legislative implementation, and government efficiencies as well as the various programs within Child Care Licensing, Background Screening, Adult Services and the statewide abuse hotline.




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All webinars are archived and available for purchase for members and non-members. Check out the recordings here.

Webinar Refund and Credit Policy

Webinar registration fees are due at the time of registration. In order to be eligible for refund, the written request must be received at least five (5) business days prior to the day the webinar is scheduled to occur. All refunds will be subject to a processing charge of $15.00 (US Funds). 

Late cancellations are not refundable, but attendance may be transferred to a colleague who is eligible at the same fee rate based on membership status if done at least one (1) business day prior to the scheduled webinar. No-shows will not be eligible for refund or transfer.