The NARA Licensing Indicator System

The NARA Licensing Indicator System, originally developed by a Federal grant through Penn State University, uses  statistically-based research data to design an abbreviated licensing inspection tool to be used to inspect facilities with a history of high compliance.  Come hear from the initial designers of the Indicator System (NARA regulatory consultants who have served as the Director of Licensing Research, Pennsylvania Department of Public Welfare and a Pennsylvania Regulator of Child and Adult Care ) as to how to collect the data, design the tool, and implement the differential monitoring approach.  The presenters will discuss why and how it is making a come-back across the U.S. during times of licensing staff cuts.

About the presenters:

Rick Fiene

Dr. Rick Fiene has spent his professional career in improving the quality of child care in Pennsylvania and nationally.  He has done extensive research and publishing on the key components in improving child care quality through a model of training, technical assistance, mentoring, licensing, monitoring, and accreditation. 

In addition to Dr. Fiene’s academic appointments at Penn State (Program Head, Human Development & Family Studies, & Professor in Charge, Psychology Program, Penn State Harrisburg/The Capital College; and Graduate Faculty, Human Development & Family Studies Department, University Park), he has been a Special Assistant to both the Deputy Secretary for the Office of Children, Youth and Families and the Secretary of Public Welfare during the 1990’s in which he was the Research Director and Policy Analyst for the development of the licensing and training systems in the Department of Public Welfare for the Commonwealth of Pennsylvania.

Karen E. Kroh

Ms. Kroh is the Vice President for Regulatory Excellence with Sunrise Senior Living, McLean, Virginia.  She provides regulatory oversight for the company’s 300 assisted living communities located in 33 states, 3 Canadian provinces, and in the United Kingdom, providing quality care and services to more than 30,000 seniors.

Ms. Kroh is the past-president of the National Association for Regulatory Administration, an international regulatory consultant, and an author and instructor of regulatory topics including licensing enforcement, statute and rule formulation, measurement system design, and licensing organizational development.  Her recent areas of consultation include: Newfoundland, Luxembourg, New Jersey, Maryland, Florida, South Carolina, and Louisiana.

Ms. Kroh served in Pennsylvania state government for many years as the licensing director for health and human services, adult residential, intellectual disability, and child care; and as a policy manager for hospital, mental health, and child residential regulation and licensing.  She also served in the office of general counsel as the director of the rule formulation process.  In her various positions, she has published and implemented more than 30 sets of state child and adult care licensing regulations.

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