Licensing Workload Assessment

The number of licensing staff required to effectively implement a licensing program and the determination of an appropriate workload for staff in each category of human care providers are among the most critical administrative issues addressed by the licensing agencies. To assist states and provinces in determining the number of staff required to effectively regulate out-of-home care providers, NARA initiated the development of a workload assessment process.

Licensing Workload Assessment Executive Summary

Licensing Workload Assessment (Full Licensing Workload Assessment description, including an example calculation)

Licensing Workload Assessment Calculator (An Excel spreadsheet to assist in completing the calculations)

Licensing Workload Assessment Calculator Example