Webinar Archive

Webinar recordings cost $25.00 for members and $40.00 for non-members.

2018 Webinars

Month Category Topic Description

January 25

Purchase here!

Key Indicators Theory of Regulatory Compliance

The theory of regulatory compliance is the basis for risk assessment, key indicators and differential monitoring. Without this theory, these methodologies could not be used within human service licensing. This webinar will discuss the essence of the theory and its implications beyond human service licensing to econometrics.

Featuring: Dr. Rick Fiene, Research Institute of Key Indicators

 February 8

Purchase here!


Opioid Crisis Working toward reunification during the opioid crisis  

The opioid epidemic is straining Ohio’s child welfare system, causing more children to enter foster care, stay in foster care longer, and placement costs to rise.  This webinar will examine the impact of opioids on child welfare in Ohio, explain agency requirements to provide reasonable efforts for preventing removal of children from their homes and for reunification, and highlight the OhioSTART program—a pilot project operating in 14 southern Ohio counties focusing on families with both substance use and child abuse/neglect concerns.   

Mary Wachtel, Director of Public Policy, The Public Children Services Association of Ohio
Fawn Gadel, Director of OhioSTART

March 8

Purchase Here!

Key Indicators Key Indicator Systems in Adult Care Settings – A Powerful Resource 

Key Indicator Systems identify a statistically-validated subset of regulations that indicate compliance with the entire set of regulations, allowing licensing oversight agencies the ability to conduct abbreviated inspections while still ensuring that safe, high-quality care is provided in all settings.

Although agencies nationwide are moving towards Key Indicator Systems as an effective alternative to traditional licensing methods, nearly all Key Indicator Systems are developed for child care programs, and are vastly underutilized in adult-care licensing.

This webinar will present an overview of how Key Indicator Systems work, discuss why such systems are not more prevalent in adult-care licensing programs, and explore the benefits of Key Indicator Systems to persons in care, adult-care providers, the licensing agency, and the general public.

Ron Melusky, Director, Division of Program Operations; Pennsylvania Department of Human Services, Office of Developmental Programs.

April 12

Purchase Here!

Kinship Care


Few federal definition of "Foster Family Home"

In Loving Arms:  The protective role of grandparents and other relatives in caring for children

During this webinar, the presenters will explore the protective role of grandparents and other relatives for children who have been exposed to trauma.

Decades of research shows that children being raised in foster care by relatives have better health outcomes, more stability, and a greater sense of belonging compared to children in foster care with non-relatives. When children cannot remain with their parents, placing them with grandparents and other relatives reduces future trauma and mitigates the impact of past trauma. The stability, supportive relationships and extended family network that grandfamilies provide to children, align with research-based protective factors that promote resiliency and healing.

This webinar will also cover the New federal law that requires states to look at their state licensing standards and gives us new definition of "foster family home".

Ana Beltran, JD, Special Advisor, Generations United
Heidi Redlich Epstein, JD, MSW, Director of Kinship Policy and the Assistant Director of State Projects, ABA Center on Children and the Law

May 10

Purchase Here!

Risk & Child Care

When Can Safe Become Too Safe? The Need for Risk


For decades, licensing has worked diligently to protect children from risks  and has done a very good job. But have we gone too far? Studies show that exposing children to risks and allowing their risk taking is critical to healthy development in key areas. This webinar will discuss risk taking, its importance and why and how licensing in this country can and should encourage safe risks. Other countries who allow risks will be discussed.

Jacqueline Wood, who has over 30 years’ experience in the field of human service regulation and early childhood education, the majority in licensing.



2017 Webinars 

Using Music and Memory to Improve Therapeutic Outcomes (February 9, 2017) 

One of the missions of regulatory/licensing agencies is to seek ways to promote quality health care and improve the quality of life of people that live in the setting we regulate, the Music & Memory program is a evidence based program that enables the residents to reconnect, regain social skills and live more fully. 

Regulatory Compliance Monitoring Paradigms (February 23, 2017)

Dr. Rick Fiene explores the emergence of two dominant monitoring paradigms in regulatory compliance and the key elements of each paradigm and implications for the future of regulatory administration.

Model Foster Care Standards (June 7, 2017)

explore the Model Family Foster Home Licensing Standards and ways in which you can use them to improve the standards in your state. NARA developed this first of its kind Model along with partners at Generations United and the American Bar Association Center on Children and the Law, with support from the Annie E. Casey Foundation. The package of materials, which is available free of charge, fills a previous void by giving states common-sense comprehensive standards for licensing family foster homes, along with tools for implementation.

A Canadian Perspective: Implementing Tiered Licensing in the Province of Ontario

Faced with growing caseloads for their child care inspectors, the province of Ontario recently implemented a “tiered” approach to allocating licensing resources. Under the new system, centers that have consistently demonstrated high levels of compliance (Tier 1 and 2) are rewarded with longer duration licenses and abbreviated inspections, while lower-performing centers (Tier 3) receive additional ministry oversight and support. In this session, you will learn about the data-driven tier assessment model, the methodology used to develop the abbreviated inspection checklist and early evaluation results.

Quality Service Indicators for Adult Individuals with ID/DD (July 27, 2017)

This brief webinar will introduce the attendee to the development, Implementation and evaluation of Quality Service Indicators in a variety of service delivery areas in residential and day/integrated day activity services. (Featuring Veronica "Ronnie" Higgins)

CARES: A Tour Through Florida’s Child Care Licensing Application (August 24, 2017)

This webinar is intended to give participants a guided walk through of the CARES licensing platform. Participants will be shown elements of the application while learning about the business processes they’re built around. (Featuring Jeremy Lewis, Operations & Management Consultant, Office of Child Care Regulations FL)

The Importance of Key Indicators and Risk Assessment in a New National ECE Monitoring System
(September 28, 2017)

Explore how key indicator and risk assessment methodologies contribute to the development of a national monitoring system for federally funded ECE programs. 

Where Are We Now? One Year After Implementation of Georgia's Integrated Enforcement & Compliance System
(October 26, 2017)

This session will focus on lessons learned during the first year of implementation of Georgia’s Integrated Enforcement and Compliance System.  We will provide a brief overview of this new enforcement and compliance system.  We will show how the chart illustrates a systematic format that is fair and transparent, supports a licensing system focused on both regulation and support, and articulates the complexity of 21st century early education. This session will include some of the unforeseen circumstances encountered during the first year.

Code of Ethics for Regulators
(November 30, 2017)

Research has shown that knowledge of ethical issues and opportunities for their consideration prior to confronting them can have favorable impact upon the choices people make. This does not differ for regulatory professionals. In this webinar we will discuss the ethics of regulatory administration, and the meaning of ethics as it applies to the work conducted by regulatory professionals. Additionally, this webinar will explore the structural aspects of ethical systems and the importance of communication in resolving the problems.

Inter State Strategies of Enforcement Processes for Assisted Living & Personal Care Homes
(December 29, 2017)

Join us for a discussion of multiple state licensing regulators who will present the enforcement strategies utilized, permitted by law, to ensure the health and safety of the individuals served in licensed settings. The discussion will focus on the regulations governing states and provinces on the denials of initial license, provisional licenses, warnings, revocations, non-renewals, administrative fines, court appointed master, and settlement options. An open discussion on roadblocks to enforcement, risks, benefits and the appeals process while ensuring the health and safety of those served will also be addressed.

Pre-2017 Webinars


Are We Ready To Take Enforcement Action? What Documents and Other Evidence Are Essential to Prevail? An In-Depth Look.

Beyond Physical Health and Safety: Regulating Adult/Child Interactions

Child Development and Licensing: Two Sides of the Same Coin

Consistency, Why Does It Matter?

Consumer Priorities and Advocacy in Assisted Living

Death Investigations - Not Just Another Complaint

Reducing Noncompliance Levels: Beyond Monitoring and Enforcement

The 2009-2010 H1N1 Pandemic: Experiences & Lessons Learned

The Hague Convention on Inter-country Adoption Part I: U.S. Implementation, Roles and Responsibilities

The Hague Convention on Inter-country Adoption Part II: Implications for State Licensing

When Is your Case Ready for Enforcement Action?

Forensic Interviewing of Children

Trends and Policy Developments in Assisted Living

The NARA Licensing Indicator System

Interviewing Essentials

Culture and Communication as Partners in Regulatory Processes, Part 1

Culture and Communication as Partners in Regulatory Processes, Part 2

The Practice of Licensing: Understanding Our Profession

Safety Considerations: Best Practices for Lone Workers in the Field

What Impact Does Our Understanding of Brain Development Have on Child Welfare Practices?

Adult Obesity Interventions: For Child and Healthcare Providers

The Abuse Rules and Mandatory Abuse Reporting for Children's Care Providers

Abuse Awareness and What to Report When Working With Vulnerable Adults

Understanding the APS Abuse Rules

Guidelines for Photographing Evidence

NICHD "Safe to Sleep" Campaign and New Data on Safe Infant Sleep

How Child Care Programs Can Prevent Flareups from Becoming Lawsuits

Consistency of Rule Interpretation: A Myth or Possibility?

Stepping Stones to Caring for Our Children

Key Indicator Systems: How They Work, Why They Work, and Why They're Best for Everyone

Working with Difficult Organizations

Connecting Generations in the Workplace

Promising Practices for Reducing the Use of Emergency Procedures

Model Family Foster Home Licensing Standards

Florida Licensure Requirements for Health Care Providers and Suppliers

Developing a Strategic Plan

From Challenges to Constructive Partnerships: Working with Large Licensee Organizations

Caring for Children Exposed to Trauma: An Introduction to Trauma-informed Care

Human Side of Crisis

Survey of States' Assisted Living Regulations

development of a national monitoring system for federally funded ECE programs.